Seattle (February 3, 2010) – Safeco® Insurance’s call centers have been recognized for providing “An Outstanding Customer Service Experience” by J.D. Power and Associates.

The recognition comes following a detailed review process of Safeco’s three call centers, located in Washington, Colorado and Indiana. The review, which is part of the J.D. Power and Associates Certified Call Center ProgramSM, also included a random survey of Safeco customers.

“Earning this recognition by J.D. Power and Associates is a great achievement for the professionals in our Service Operations,” said Matthew Nickerson, Safeco Executive Vice President and Chief Operating Officer. “It is important because it is a clear sign of our commitment to providing the highest quality customer experience. Additionally, it’s a strong reinforcement of the job our people do serving customers and agents every day”