Kelly Insurance Agency, Inc. has proven time and time again that our customer's needs come first. Utilizing technology, a strong emphasis on quality, and good old fashion work ethic, we've successfully stayed on top of ever-changing business conditions. We maintain an extensive list of insurance companies to ensure that our valued customers can feel confident in our ability to satisfy their needs at the right cost.
Contact us today toll free at 1-800-355-3056 or 330-929-3056
65% - want knowledgeable employees that are able to answer questions without having to hold on the phone.
62% - ask for friendly employees who treat them like a valued customer.
54% - desire dedicated employees who are genuinely interested in meeting the customer's needs.
31% - look for an agent that personalizes service and coverage specifically for the customer.
At Kelly Insurance Agency, Inc., all four of these facets of service are important to us. Add great pricing and a companies that have been hand selected to do a top-notch job for our customers and you'll find a winning formula with Kelly Insurance Agency, Inc.
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Information provided by the National Institute of Restoration 2009
This weekend, March 13 and 14, we will all be setting our clocks to Daylight Saving Time. The time change is a good reminder to check your smoke alarms. According to the National Fire Protection Association, more than 66 percent of home fire deaths that occurred between 2003-2006 were in homes without a working smoke alarm. A working smoke alarm significantly increases your chances of surviving a deadly home fire.
A properly installed and maintained smoke alarm is the only thing in your home that can alert you and your family to a fire 24 hours a day, seven days a week. Whether you're awake or asleep, a working smoke alarm is constantly on alert, scanning the air for fire and smoke. Smoke alarms must be maintained! A smoke alarm with a dead or missing battery is the same as having no smoke alarm at all, so test your smoke alarm monthly by pushing the "test" button, if it has one.
Seattle (February 3, 2010) – Safeco® Insurance’s call centers have been recognized for providing “An Outstanding Customer Service Experience” by J.D. Power and Associates.
The recognition comes following a detailed review process of Safeco’s three call centers, located in Washington, Colorado and Indiana. The review, which is part of the J.D. Power and Associates Certified Call Center ProgramSM, also included a random survey of Safeco customers.
“Earning this recognition by J.D. Power and Associates is a great achievement for the professionals in our Service Operations,” said Matthew Nickerson, Safeco Executive Vice President and Chief Operating Officer. “It is important because it is a clear sign of our commitment to providing the highest quality customer experience. Additionally, it’s a strong reinforcement of the job our people do serving customers and agents every day”
This weekend, March 13 and 14, we will all be setting our clocks to Daylight Saving Time. The time change is a good reminder to check your smoke alarms. According to the National Fire Protection Association, more than 66 percent of home fire deaths that occurred between 2003-2006 were in homes without a working smoke alarm. A working smoke alarm significantly increases your chances of surviving a deadly home fire.