Hanover's own recent claim survey has demonstrated that nine out of ten of their customers who recently filed a claim would recommend Hanover to a friend.

 Have you recently filed a claim with them?  Please provide your own opinions of them.

Personal Claims

To report a personal auto or property claim, call our 24-hour hotline: 1-800-628-0250 or complete the appropriate web form.

• Report a Property Claim
• Report an Auto Claim
• Report an Auto Glass Claim
• Locate an Auto Repair Shop Near You

How do we measure up to our customers' expectations?  Please "read more" to share about your experience.

Name (Optional) Phone (Optional) Email (Optional) 1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Was the adjustor(s) courteous and professional? 1 2 3 4 5 Did the company seem to respect your time? 1 2 3 4 5 Did the claim payment amounts seem fair? 1 2 3 4 5 Please rate your overall experience with Western Reserve / Lightning Rod claims: 1 2 3 4 5 Based on your experience with claims, would your recommend Western Reserve / Lightning Rod to a friend or relative? Definitely Possibly Neutral Maybe Not Definitely Not Do you have any other comments or suggestions about the Western Reserve / Lightning Rod claim process? Type the characters you see in the picture below